Consumer Affairs

If you have concerns regarding the treatment you have received from your dentist, please contact the dentist concerned and discuss the issue with him/her (or write them a letter if you find this easier).

Many misunderstandings can be resolved just by taking this simple step   .

If you are unable to resolve your concern with the dentist, then your next step should be to contact the New Zealand Dental Association (NZDA) for help with dispute resolution.   

 complaints process auckland dental association

Contact the ADA

Manager: Lexie Loof

Phone: 09 580 0081


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Auckland Dental Association 1/195 Main Highway, Ellerslie, Auckland. Phone: 09 580 0081 Email: